By accessing and using Kaleo Casino's services, you agree to be bound by these Terms & Conditions. If you do not wish to be bound by this Agreement, please do not use our services.
To use Kaleo Casino's services, you must be at least 18 years old and of legal age in your jurisdiction. You may only create one account per user, and you are responsible for the accuracy and authenticity of all information provided to us.
You represent that you have attained the minimum age required by law to use our services and gamble online. We reserve the right to verify your age at any time.
We operate globally, but some jurisdictions may be restricted from using our services due to licensing or regulatory issues. It is your responsibility to determine whether our services are available in your jurisdiction.
When creating an account with us, you must provide accurate and complete information about yourself. You agree to keep this information up-to-date and notify us of any changes.
You may only create one account per user. We reserve the right to suspend or close accounts found in breach of this rule.
We may require you to verify your identity using our Know Your Customer process before withdrawing funds from your account or accessing certain services. You agree to provide us with any documentation we request for verification purposes.
You are responsible for the accuracy of all information provided to us, including your name, and contact details.
You must keep your login credentials confidential and notify us immediately if you suspect unauthorized access to your account.
When creating an account with us, you will be required to choose a password. You agree to use a strong password that is not easily guessable by others.
You may not engage in any activity that we determine constitutes restricted or prohibited behaviour. This includes but is not limited to:
We reserve the right to suspend or close your account if you are found engaging in such activities.
You may only hold one active account with us at any time. We reserve the right to detect, prevent, and investigate potential fraud cases.
Bonuses and promotions offered by Kaleo Casino must be used according to our bonus terms and conditions. You agree to familiarise yourself with these rules before using a bonus or promotion.
You may only wager amounts that are within your means, taking into account factors such as income, expenses, and other financial obligations.
We reserve the right to prevent abuse of our bonuses and promotions by reviewing player history and adjusting bonus terms accordingly.
Due to regulatory requirements we only accept withdrawals made via Wire Transfer, e-wallets or cryptocurrencies like Bitcoin or Ethereum. Withdrawal requests require a valid account verification to be approved. We reserve the right to delay, cancel or modify withdrawal requests if they are deemed suspicious.
Before making any withdrawals, you must provide us with sufficient information to verify your identity and address. We may request additional documentation from time-to-time for this purpose.
All deposit/withdrawal transactions will be subject to a review procedure which we reserve the right to modify at any time.
We encourage responsible gaming practices, including taking regular breaks and limiting stakes according to your financial situation.
If you feel that you have developed an addiction problem or would like us to restrict access to certain services we can impose a self-exclusion period on your account. During this time you will not be allowed to access our site, nor make any bets, deposits, withdraws etc.
We operate fair gaming practices using Random Number Generator systems for all games offered by us. Our RNG is independently audited on regular intervals.
In the event of a technical interruption to our services, we may void gameplay during that period and offer compensation accordingly.
We reserve the right to suspend or close accounts found in breach of these Terms & Conditions, at any time without notice.
All content on Kaleo Casino's website is owned by us unless otherwise stated. You agree not to reproduce, copy, distribute, modify, sell, transmit or republish our materials except as permitted under applicable law.
We are not liable for any damages arising from the use of our services, including but not limited to loss of data, hacking, or technical failures.
These Terms & Conditions may be modified at any time without notice. We will endeavour to update these Terms as necessary and provide reasonable advance notice of significant changes.
For assistance with our services or questions about these Terms & Conditions, please contact us via support.
We reserve the right to enforce compliance with applicable laws and regulations in jurisdictions where we operate.
