Privacy Policy

We value your trust and are committed to maintaining the confidentiality, integrity, and security of your personal data. This Kaleo Casino Privacy Policy explains how we collect, use, and protect your information.

When you register for an account or use our platform, we may collect certain personal information from you, including:

• Contact details
• Account registration information
• Device and browser information

We do not collect sensitive data such as financial information.

When creating an account with us, you will be required to provide certain personal information. This includes your name, email address, and other relevant details.

Our platform may automatically collect technical data about the devices and browsers used to access our website. This can include:

• IP addresses
• Device type
• Operating system version

This information is collected for analytical purposes only.

To improve your user experience and tailor content to suit your preferences, we may collect usage analytics and behavioural data through cookies or other tracking technologies. This can include:

• Session duration
• Browsing history
• Interaction with specific features or content

We use this information to improve our platform and provide a better service.

Cookies are small text files that websites place on your device to track usage, personalise content, and enhance functionality.

Our cookies may include:

• Session ID: ensures the correct session is accessed
• Preference cookies: remember user settings
• Analytics: collect data for improving the platform

We do not sell or share third-party cookie information with advertisers or other parties.

You can control how we communicate with you by managing your preferences in your account settings. You may choose to:

• Receive promotional emails
• Mute notifications
• Opt-out of marketing communications

When creating an account, you will be asked if you consent to receive our newsletter or promotional content.

We store user data securely on dedicated servers. We retain your information for as long as necessary:

• To comply with applicable regulations
• For legitimate business purposes
• Until you request its deletion or correction

Please note that certain types of data, such as usage analytics and cookies, may not be deleted immediately but will instead be anonymised after a reasonable retention period.

We employ robust security measures to protect your account information:

• Strong encryption for all connections
• Secure authentication protocols
• Regular software updates and patching

Your device and browser should also have up-to-date antivirus protection, operating system patches, and web browsers with active security plugins installed.

We use robust password hashing to secure your account. This ensures that:

• Passwords are stored securely
• Only you can access your account using a unique combination of username/password credentials

Please note that accessing or modifying other accounts is strictly prohibited.

As our valued user, you have the right to control how we process your personal data. You may:

• Request corrections to inaccurate information
• Delete your data upon request
• Opt-out of processing for direct marketing purposes
• Withdraw consent at any time

Please use our contact form or support channels to exercise these rights.

We are committed to meeting all applicable privacy regulations, including the EU's General Data Protection Regulation.

Our policies and procedures will adapt as necessary to meet emerging regulatory requirements.

We have a strict no-sharing policy for personal data:

• We do not sell or distribute your information
• No third-party agencies are granted access
• Our employees only process data in accordance with their designated roles and responsibilities